Canton and Stark County, Ohio
Hoarding cleanup when there are biohazards
A cluttered house becomes a biohazard job when the clutter hides animal or human waste, rodent droppings, used needles or rotting food. That part needs protective equipment and proper disposal, whatever happens to the rest.
Lines answered 24 hours a day, 7 days a week

Rodent droppings
Don't sweep or vacuum droppings
The CDC's guidance on cleaning up after rodents is specific:
- don't vacuum or sweep urine, droppings or nesting material
- open doors and windows for 30 minutes before starting
- put on rubber or plastic gloves
- spray droppings with a bleach solution or an EPA-registered disinfectant until very wet, and let it soak for 5 minutes or as the label says
In a house with years of droppings, that is a job for a company with respirators, not a weekend with a broom.

Approach
Keeping it respectful
Talk first
If the person still lives there, involve them. Ask the company how they handle a resident who wants to keep things.
Sort, then clean
Papers, photographs and valuables can be set aside. Tell the company what to look for.
Hazards first
Waste, needles and spoiled food are removed under biohazard precautions before general clearing.
Questions
Common questions
Is hoarding cleanup the same as junk removal?
Not when there is waste, needles or rot involved. Those need biohazard handling and disposal.
Can the person stay in the home?
It depends on the condition of the house. Ask the company, and the landlord if it is a rental.
How long does it take?
It depends on the size of the house and how much has to be removed. The company can estimate after seeing it.
Stark County
Canton and nearby towns
The line takes calls from Canton and these towns. Each page lists the ZIP codes covered.
When you are ready
One call, no pressure to decide on the spot
Some people call within the hour. Others wait until the funeral is over. Either is fine. Keep the affected room closed until then and leave the cleanup to people with the right equipment.
Talk it through with someone now
You reach an independent cleanup company that covers your ZIP code. Ask what they would do, how they price it and when they could start. You decide whether to go ahead.
Call (330) 555-0163Lines answered 24 hours a day, 7 days a week
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